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Technical support

 

 

1. I can't log in with my account

2. A machinery I've posted is missing from "my warehouse"

 

 

 

 

I can't log in with my account

 

If you encounter problems logging in, we recommend that you follow these simple steps:

 

 

Step 1

 

Enter the login screen and click "Login with your email"

 

I can't log in with my account
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Step 2

 

Click on "do not remember your password", this procedure is used to restore your account

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Step 3

 

Then enter your email and then click on "Create password"

 

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Step 4

 

Check your email, a message has been sent to you to change your password

 

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Step 5

 

By clicking on the link received by email, you will access this page where you will have to enter and confirm your new password and finally click on "Create password"

 

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Step 6

 

Congratulations, your password has been updated. Your account has now been updated and you can log in normally

 

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A machinery I've posted is missing from "my warehouse"

 

 

 

A machinery I've posted is missing from "my warehouse"

 

Check that your browser cookies are activated when you add an ad.

If cookies are not activated, the ad placed will not be visible in the "my warehouse" section

 

To activate cookies, follow the procedure for your browser:

 

 

Chrome

 

  1. Open Chrome on your computer.

  2. At the top right, click on the three dots, then Settings.

  3. In the "Privacy and security" section, click on Cookies and other site data.

  4. Select the option: "Accept all cookies"

 

 

Firefox

 

  1. Select the Firefox drop-down menu.

  2. Select Preferences.

  3. Click on Privacy.

  4. Set the "History Settings:" option to use custom settings.

  5. Check the box Accept cookies from sites to enable cookies

 

 

Internet Explorer

 

  1. Select Internet Options in the "Tools" menu.

  2. Click the Security tab.

  3. Click the Custom Level button.

  4. Scroll to the Cookies section.

  5. To enable cookies: Select Enable for Allow cookies stored on your computer.

  6. Click OK.

 

 

Safari

 

  1. Select the Safari drop-down menu.

  2. Select Preferences.

  3. Click Security in the top pane.

  4. In the "Accept cookies" section select the option "Only from the sites you are visiting".

 

 

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